Customers Coming in Without a Live Scan Form
This guide assists customers who arrive without a physical live scan form.
1. Customers may not have a physical live scan form. Please have them follow instructions:
o Go to our website https://www.applicantservices.com/ca-social-distancing
o Click on the “Transaction History” menu option at the top.
o Use your email to access the page
o You will find the ATI number in the main section
o Find/select your transaction
o Scroll down a little to the Available Options section to Print Form
o Be sure there is an ORI displayed on the Live Scan form
