# Follow the steps below to check the status of a background check submitted to the Florida Department of Law Enforcement (FDLE) or Agency for Health Care Administration (AHCA)
1. Check the Manage Transactions page in your LiveScan app to verify the transaction was sent successfully
The Submission Status flows through 2 stages: prepared and emailed. If this field is blank, you have not yet submitted the application. Prepared means the transaction was submitted but is still in your system, and emailed means the transaction has reached the FDLE.
2. Check the status on the FDLE's website
We do not have any exposure to what happens after it reaches the FDLE, but you can use this link to check on the status of an applicant's transaction. Most results are made available to the Requesting Agency (the agency listed on the form as the ORI) in just a few hours, but some can take up to 30 days.
3. If the status is complete, the FDLE has sent the results to the Requesting Agency
NOTE: For AHCA Transactions that are complete on FDLE, it may take up to 5 business days to show on the AHCA Portal.
Questions for AHCA may be addressed to BGS_SUPPORT@ahca.myflorida.com
